(550) Difficult People and Conversations: Being your Best Communicator When in Conflict

David Weinandy, PhD

David Weinandy is a Professor at Aquinas College teaching undergraduate and graduate
courses in Communication and Management. Working directly with the President of the
College, he also serves as the Chief of Staff. As well, for five years, Dr. Weinandy
oversaw the Campus Life area at the College. He has been awarded The Outstanding
Faculty Member (three times) by the Aquinas College Student Senate and Alumni
Association. David was acknowledged with Aquinas College’s Distinguished Service
Award. A memorable moment was when David’s former students created an endowed
Aquinas College Leadership Scholarship in his name. Prior to teaching, David worked in
Student Affairs at Bowling Green and Kent State Universities. Additionally, David
received the Bowling Green State University Outstanding Alumni Service Award.
Dr. Weinandy has earned a Bachelor of Science in Social Work, a Bachelor of Arts in
Psychology and Counseling, a Master of Arts in College Student Personnel, and a Ph.D. in
Interpersonal Communication. David's expertise in the communication discipline
includes: group communication, public speaking, and interpersonal relationship
development.

Most people do not enjoy or look forward to conflict situations, and those who do often scare us. The anxiety we feel before a confrontation often is worse than the actual interaction itself. Whether in meetings or one-on-one, conflict, or even potential conflict, can zap our motivation, productivity, and quality of life. Let’s turn that around! We may not have control over what others do or say, but we always have control over our attitude and how we react. Learn to have conflict that can strengthen, not destroy relationships.

Objectives:
• An assessment of your preferred style of conflict resolution
• Possible causes and types of interpersonal conflict
• Factors that can positively or negatively affect resolution
• Strategies to reduce the likelihood of a defensive reaction in
yourself and others
• Practical communication processes and approaches to manage
conflict

(490) “Keep Your Motor Runnin’ – Instruments: Ergonomics, Efficiency and Sharpening”

Lisa Darrow, RDH, BA, CDA

Lisa Darrow, RDH, BA has over 40 years’ experience in the dental
profession. Lisa has taken her work experience and passion for dental
hygiene into many dental arenas; from clinical dental hygiene, to dental
manufacturer’s educational rep, Board of Dentistry, to seminar speaker, to
dental product consultant to her own company Darrow Dental L.L.C.

Course Description:
Learn how to “keep your body runnin” with less pain and effort. Hone your instrument knowledge on new designs and materials. Explore how good quality and sharp instruments make good ergonomics and economics!
Educational Objectives
• Recognize innovative developments in instrument designs and materials that will assist clinicians in      working smarter not harder.
•  Discuss instrument ergonomics and economics.
•  Learn how to make your instruments last and stay sharp.

(346) Opioid Therapy in Dentistry: An Update

Dr. Sanjay Chand, MD

Dr Sanjay Chand has specialized in Medicine with a Masters degree in Clinical Pharmacology.
He is Clinical Associate Professor and Director of Infection Control at the University of Detroit
Mercy’s School of Dentistry.

The course will describe best practice guidelines in making a clinical decision for appropriate categories of opioid analgesics to prescribe for dental patients presenting with moderate to severe pain.
The course will discuss opioid, non-opioid and controlled substances for pain relief elaborating use of PDMP (Prescription Drug Monitoring Programs), combination opioid preparations and safe opioid
prescribing based on MME (Morphine Mg Equivalent) conversion factors for prevention of overdose
related death.
The course will describe legal guidelines for counselling patients on proper storage and safe disposal of opioids, use of opioid alternatives and behavioral characteristics of patients with SUD/ OUDs and
conclude with recommendations by CDC/ADA for best practice guidelines when prescribing controlled substances.

Course Objectives:
At the conclusion of the course, the dental health care provider should be able to:
• Discuss Opioid Use Disorder (OUD), misuse of opioids and opioid overdose deaths in the US
• Describe Substance Use Disorder (SUD) and discuss identification and management of SUDs
• Describe safe and competent use of opioids for managing acute, moderate & severe dental         pain
• Discuss systemic complications and identify signs of chronic opioid use
• Identify and educate patients at high risk of OUD and opioid overdose